Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics. Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics. Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics. U.S. Costco warehouse locations accept: All Visa Cards The Costco Anywhere Visa® Card by Citi Most PIN-based Debit/ATM Cards Costco Shop Cards* Cash Personal checks from current Costco Members Business checks from current Costco Business Members Traveler’s checks EBT cards Mobile Payment (Apple Pay, Google Pay, Samsung Pay) FSA/HSA Visa or MasterCard Debit cards are accepted at Pharmacies. If your membership is expired or inactive, you can renew online within 90 days after the date of expiration, or any time in person or by phone. Finally, if you need to shop at a Costco warehouse immediately, please know that the easiest way for you to do so is by simply renewing your membership at the register during checkout. Each Costco.com shopper will need to register their online shopping account in their own name. If you’ve never registered with Costco.com before, you’ll need to create an account. Don’t worry—it’s easy! Here’s how: Select Sign In / Register in the top right corner of the Costco.com homepage. Select Create Account, then enter your e-mail address, a password, and — if you’re a. Recreational Carts ordered online: Costco will accept returns within 90 days from the date the member received the product; see product page for return instructions. Contact Lenses: Please see How can I return my contact lens order?. Eyeglasses: For warehouse purchases, please visit the Optical Department of your Costco Warehouse. Order tracking is available on many Costco.com orders. If you’d like to track your order, follow these simple steps: Select Orders & Returns on the Costco.com homepage and sign in using your email address and password. If you’re already signed in, you can also visit Orders & Purchases in your Costco.com Account. Select the View Order Details button next to the order you’d like to track. Costco does not price match with other businesses or retailers. Costco does not price match Costco warehouse prices for Costco.com purchases. Costco.com prices take into account shipping and handling fees not applicable to warehouse purchases. Please view this information to learn more about the difference between online and warehouse prices. Or, you can select Orders & Returns on the Costco.com homepage and sign in with your email address and password. If the Order Status still shows Order Placed , your order is still being processed.